The Public Authority for Civil Information (PACI) in Kuwait has announced a planned temporary suspension of all its digital services. This scheduled downtime will affect both the official PACI website and the popular "Sahl" application, which is widely used by residents for civil ID-related services.
The maintenance period is set to begin on Wednesday, August 20, 2025, and will continue through Friday, August 22, 2025. During this window, citizens and residents will be unable to access any online services provided by the authority.
This proactive shutdown is for essential system maintenance and software updates. Such periodic updates are crucial for enhancing cybersecurity, improving system stability, and adding new features to the digital platforms that manage Kuwait's critical civil information data.
PACI's announcement serves as an advance notice for the public to plan accordingly and complete any urgent transactions before the maintenance period begins. The authority aims to ensure its systems remain modern, efficient, and secure for all users upon their return to full operation.
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